It’s a common question for students at Georgia Southern University: “Where’s my refund?” Understanding how student refunds are processed and delivered is key to easing any financial anxieties. This guide will walk you through the refund options available at Georgia Southern, ensuring you know exactly when and how to expect your funds.
Georgia Southern University provides two primary methods for students to receive their account refunds, making it convenient for everyone to access their money. Let’s explore each option in detail to help you decide which works best for you.
Direct Deposit: The Fastest Way to Your Refund
Direct deposit is often the quickest and most secure way to receive your Georgia Southern refund. Instead of waiting for a check in the mail, your funds are electronically transferred directly into your personal checking account.
Benefits of Direct Deposit:
- Speed: Receive your refund faster than waiting for a mailed check.
- Convenience: No need to go to the bank to deposit a check. Funds are automatically in your account.
- Security: Eliminates the risk of lost, stolen, or delayed mail.
How to Enroll in Direct Deposit:
Georgia Southern University encourages students to set up direct deposit through their WINGS account. For a step-by-step visual guide, you can refer to this helpful Direct Deposit Tutorial. For more detailed information about direct deposit, review the Direct Deposit of Refunds document.
Check by Mail: A Traditional Refund Option
If you don’t choose direct deposit, or if it’s not feasible for you, Georgia Southern University will mail a refund check to the address they have on file for you. It’s crucial to ensure your mailing address is accurate to avoid delays in receiving your refund.
Where Will Your Check Be Mailed?
Your refund check will be mailed to one of the following addresses in WINGS:
- Your local address
- Your permanent home address
Important: On-Campus PO Boxes No Longer Used for Checks
Please note that starting from the Summer semester, Georgia Southern University no longer mails refund checks to on-campus PO Boxes. Make sure your local or permanent home address is correctly updated in WINGS.
Keeping Your Address Updated in WINGS is Essential
To guarantee timely delivery of your check, it’s vital to keep your mailing addresses current in the WINGS system. Here’s how to check and update your address:
- Log in to myGS.
- Choose WINGS.
- Click on Personal Settings.
- Click on Personal Information.
- In the My Profile section, scroll down to the address section.
- Verify your address.
- If the address is incorrect, click the Edit icon.
- Update the address line and click “Update” to save changes.
What if Your Check is Late or Lost?
- Delivery Time: Allow up to 21 days to receive your check by mail.
- Late Check: If you haven’t received your check after 21 days, contact the Bursar’s Office at [email protected] to inquire about a replacement.
- Lost or Stolen Checks: Report lost or stolen checks immediately to Student Accounts at [email protected].
- Signed Lost Checks: Georgia Southern University is not responsible for checks lost after you have signed them.
- Stale Dated Checks: Deposit or cash your check promptly. Checks older than 90 days may be considered stale dated and may not be eligible for replacement. If you receive a stale-dated check, contact the Bursar’s Office.
- Incorrect Direct Deposit Account: If your direct deposit was sent to a wrong account, the funds might be returned to Georgia Southern. Update your eRefund account in WINGS as soon as possible. Georgia Southern will attempt to redeposit the refund in the next refund cycle. If the funds are not returned, you will need to contact the bank where the funds were initially sent.
For updates on mail service, please visit usps.com for the latest USPS Service Alerts.
Additional Important Refund Information
Georgia Southern University uses automated systems to process student account refunds. Here are some additional key points to keep in mind:
- Checks Payments Holding Period: Refunds originating from payments made by check are subject to a 14-day holding period to ensure the check clears.
- Credit Card Refunds: Refunds resulting from credit card payments will be credited back to the original credit card. If the card is no longer valid, contact your credit card company to inquire about receiving your refund.
- Parent PLUS Loans: If a parent didn’t specify “plus to student” on the Parent PLUS Loan application, the refund will be issued to the parent via a check mailed to the address on the loan application.
- Flywire Wire Transfer Overpayments: Overpayments from Flywire wire transfers are typically held for future semesters unless a refund is specifically requested. To request a Flywire refund, email [email protected]. Refunds will be sent back to the original Flywire source.
- Uncashed Checks: Uncashed refund checks will be returned to the financial provider.
- Refund Privacy: Remember to keep your financial information private and be discreet when discussing your refund with others.
For a detailed understanding of costs and affordability at Georgia Southern University, please visit COSTS & AFFORDABILITY.
If you have further questions or need assistance with your refund, please don’t hesitate to contact the Bursar’s Office. You can find their contact information below.
Contact Information
Bursar’s Office
Mail Correspondence to:
Georgia Southern University
P.O. Box 8155
Mail Payments to:
Georgia Southern University
P O Box 106099
Atlanta, GA 30348-6099
Fax: 912-478-1724
Email: [email protected]
Payment Address for Courier, Overnight, Express, Priority Mail, etc
Statesboro Campus
Deal Hall – 1st Floor
Hours: 8am – 5pm M-F (closed daily noon – 1pm)
Enrollment Services Center
Phone: 912-478-3675
Email: [email protected]
