Hurricane Helene has passed, but its impact remains. If you’ve been affected by the storm, know that resources are available to help you recover and rebuild. This guide provides information on where to find assistance from government agencies and non-profit organizations.
Applying for Disaster Assistance
The Federal Emergency Management Agency (FEMA) is a primary source of aid after a disaster. The quickest way to apply for FEMA assistance is online through the DisasterAssistance.gov website. You can also use the FEMA mobile app, or call the FEMA Helpline at 800-621-3362. For those using specialized communication services like video relay or captioned telephone, please provide FEMA with your assigned service number when you contact them.
Immediate and Urgent Needs
For immediate needs that FEMA may not cover, it’s important to connect with local emergency management officials. They can provide guidance and support tailored to your specific location. The FEMA Helpline (800-621-3362) can also offer referrals to other organizations that can help. Remember to provide your specific service number if you are using communication services like video relay or captioned telephone.
Disaster Distress Helpline
Experiencing emotional distress after a hurricane is common. The Disaster Distress Helpline (DDH) is a national hotline dedicated to providing 24/7 crisis counseling related to disasters. This free, multilingual service is available to all U.S. residents and territories. If you’re feeling overwhelmed, call or text 1-800-985-5990 for confidential support.
Debris Cleanup Assistance
If you need help with debris cleanup due to Hurricane Helene, Crisis Cleanup may be able to assist. You can reach them at (844) 965-1386 to request assistance. While all services are free, they are not guaranteed and operate based on volunteer availability. This hotline is open for a limited time, so reach out as soon as possible.
Connecting with United Way in North Carolina
For help with essential resources such as housing, transportation, food, and other basic needs in North Carolina, contact United Way NC. You can dial 2-1-1 or 1-888-892-1162 to speak with a representative or visit nc211.org for online resources. They can connect you with local programs and services to support your recovery.
Red Cross Shelters and Emergency Support
The American Red Cross is on the ground providing critical support during emergencies. They focus on ensuring people affected by disasters have access to safe shelter, food, emotional support, health services, and essential relief items. You can find a list of open shelters at the Red Cross Open Shelters List. For general Red Cross assistance, you can call 1-800-733-2767.
Utility Bill Assistance through LIHEAP
If you are struggling to pay your utility bills after Hurricane Helene, the Low Income Home Energy Assistance Program (LIHEAP) may be able to help. LIHEAP provides assistance with heating and cooling costs for eligible low-income households. Each LIHEAP office sets its own criteria and application process, so you will need to contact your local office for specific details. For residents in North Carolina, you can contact Ms. Jasmyne Simmons at [email protected] or (919) 527-7253 for information about North Carolina’s LIHEAP program. You can also visit the NC Department of Health and Human Services website for more information.
SBA Disaster Loans for Homes and Businesses
The Small Business Administration (SBA) offers low-interest disaster loans to businesses of all sizes, non-profit organizations, and homeowners in declared disaster areas. These loans can help cover the costs of repairing or replacing damaged property, uninsured expenses, and even personal expenses. If your home or business in a declared disaster area sustained damage from Hurricane Helene, you can learn more and apply for an SBA disaster loan by contacting the SBA customer service center at 1-800-659-2955.
Disaster Unemployment Assistance
If Hurricane Helene has left you unemployed, you may be eligible for Disaster Unemployment Assistance. This program provides short-term income to those who lost their jobs due to a major disaster and do not qualify for regular unemployment benefits. You may be eligible if you lost your job, cannot reach your workplace, or cannot work due to disaster-related injuries. For more information and to apply in North Carolina, contact the NC Department of Commerce, Employment Security at 1-888-737-0259.
Emergency Housing Referrals via 211
In many areas across the U.S., dialing 211 is a simple way to connect with local social services, including referrals for emergency housing. If you need emergency housing assistance due to Hurricane Helene, dial 211 to get connected to resources in your area.
Volunteer with Samaritans Purse
For those looking to help with the Hurricane Helene recovery efforts, Samaritans Purse is organizing volunteer teams. They are scheduling volunteers in Boone, NC, starting September 30, 2024, to assist homeowners with debris cleanup, roof tarping, mud outs, and tree work. No prior skills are needed. Volunteers can serve for the day or overnight, with a minimum stay of three days for overnight volunteers. To volunteer, call (828) 588-5711 for English or (833) 610-4243 for Spanish.
Check DriveNC for Road Closures
Before traveling in affected areas, it’s crucial to check for road closures. DriveNC provides up-to-date information on road conditions in North Carolina. Visit drivenc.gov to ensure your routes are clear and safe.
This guide provides a starting point for finding assistance after Hurricane Helene. Remember to reach out to the resources that best fit your needs and begin your recovery journey.
