Getting your college refund at Georgia Southern University should be a straightforward process. It’s your money, and understanding how you’ll receive it and what to do if you encounter issues is important. This guide breaks down your refund options, ensuring you know exactly what to expect and how to track down your funds if needed.
Direct Deposit: The Fastest Refund Method
Georgia Southern University recommends direct deposit as the quickest and most secure way to receive your student account refunds. Your refund is electronically transferred directly into your personal checking account.
View a helpful tutorial on setting up direct deposit to guide you through the process. For more detailed information about direct deposit refunds, you can also refer to this comprehensive guide on Direct Deposit of Refunds.
Refund Checks: Mailing Information and Important Updates
If you don’t enroll in direct deposit, a refund check will be mailed to the mailing address Georgia Southern University has on file for you. Please note a change effective Summer semester: refund checks are no longer mailed to on-campus PO Boxes.
Your refund check will be mailed to one of the following addresses:
- Your local address
- Your permanent home address
It’s crucial to keep your mailing addresses current within the WINGS system.
Updating Your Address in WINGS
An incorrect address is a common reason for refund delays. You can easily update your address through WINGS:
- Log in to myGS.
- Select WINGS.
- Click on “Personal Settings”.
- Choose “Personal Information”.
- In “My Profile”, scroll down to the “Address” section.
- Verify your address. If incorrect, click the “Edit” icon.
- Update the address and click “Update” to save changes.
What To Do If You Don’t Receive Your Check
If you haven’t received your refund check within 21 days of expected disbursement, contact the Bursar’s Office at [email protected] to inquire about a replacement.
Lost or Stolen Checks: Immediate Action Required
Report lost or stolen checks immediately to Student Accounts at [email protected]. Quick reporting is vital to prevent unauthorized cashing of your check.
Responsibility for Checks After Signing
Be aware that Georgia Southern University is not responsible if you lose your check after you have signed it. Treat your refund check like cash once endorsed.
Timely Deposit or Cashing of Checks
Deposit or cash your refund check as soon as possible upon receipt. Stale dated checks (older than 90 days) may not be eligible for replacement. If you receive a stale-dated check, contact the Bursar’s Office for assistance.
Incorrect Direct Deposit Information
If you entered incorrect direct deposit information, and your refund was sent to the wrong account, the funds may be returned to Georgia Southern University by the bank. Ensure you update your eRefund account details promptly. Georgia Southern will then attempt to redeposit your refund in the next refund cycle. However, if the funds are not returned to the university, you will need to contact the bank where the funds were incorrectly deposited to resolve the issue.
For updates on postal service operations that may affect mail delivery times, please visit usps.com.
Additional Important Refund Information
Georgia Southern University uses automated processes to generate student account refunds. Here are some key points to keep in mind regarding your GA refund:
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Holding Period for Check Payments: Refunds originating from payments made by check are subject to a 14-day holding period. This ensures the check used for payment has fully cleared before a refund is issued.
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Credit Card Refunds: Refunds resulting from credit card payments will be credited back to the original credit card used for payment. If the original credit card is no longer valid, you must contact your credit card company to inquire about how to access your refunded funds.
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Parent PLUS Loan Refunds: If a parent applied for a Parent PLUS Loan and did not specify “plus to student” on the loan application, the refund will be issued to the parent. The refund will be in the form of a check and mailed to the address provided on the Parent PLUS loan application.
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Flywire Wire Transfer Overpayments: Overpayments made via Flywire wire transfers are typically held for future semesters. If you need a refund of a Flywire overpayment, you must request a Flywire refund by emailing [email protected]. The refund will be returned to the original Flywire source.
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Uncashed Checks: Uncashed refund checks will eventually be returned to the financial provider.
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Refund Privacy: Protect your financial information. Be discreet and avoid discussing your refund details in public or with unauthorized individuals.
To understand the overall costs of attendance and financial aid options, please visit COSTS & AFFORDABILITY.
For further assistance or if you have additional questions about your “where’s my ga refund” status, please utilize the contact information provided below.
Contact Information for Refund Inquiries
Bursar’s Office
Mail Correspondence:
Georgia Southern University
P.O. Box 8155
Mail Payments:
Georgia Southern University
P O Box 106099
Atlanta, GA 30348-6099
Fax: 912-478-1724
Email: [email protected]
Payment Address for Courier, Overnight, Express, Priority Mail, etc: Payment Address Link
Statesboro Campus – Deal Hall – 1st Floor
Hours: 8am – 5pm M-F, closed daily noon – 1pm
Enrollment Services Center Phone: 912-478-3675
Email: [email protected]
For Frequently Asked Questions, please refer to: FAQs
