Where’s My Georgia State Refund? Your Guide to Georgia Southern University Refunds

Are you a Georgia Southern University student wondering about your refund? Navigating student refunds can sometimes feel confusing, but understanding your options and knowing where to look can make the process much smoother. Georgia Southern University provides clear pathways to receive your funds, whether through direct deposit or mailed checks. This guide will walk you through everything you need to know about your Georgia State refund, ensuring you’re informed about how to receive your money quickly and efficiently.

Understanding Your Georgia Southern Refund Options

Georgia Southern University offers two primary methods for students to receive their refunds: direct deposit and mailed checks. Choosing the right option for you can depend on your preferences and how quickly you need access to your funds. Let’s explore each option in detail.

Direct Deposit: The Quickest Route

Direct deposit is generally the fastest and most convenient way to receive your Georgia State refund. Your funds are electronically transferred directly into your personal checking account of choice.

View Tutorial

To learn more about setting up direct deposit, Georgia Southern University provides a helpful tutorial. You can also refer to the Direct Deposit of Refunds document for a comprehensive guide. Setting up direct deposit ensures that your refund reaches you securely and without postal delays.

Checks: Mailed to Your Address

If you don’t opt for direct deposit, a physical check will be mailed to you. It’s important to note that Georgia Southern University no longer mails refund checks to on-campus PO Boxes, effective from the Summer semester onwards. Checks will be mailed to one of two addresses:

  1. Your local address
  2. Your permanent home address

Keeping Your Address Updated is Crucial

To ensure your check reaches you without issues, always keep your mailing addresses current in WINGS, the university’s student information system.

  • Updating Your Address in WINGS: If your address is incorrect, you can easily update it through WINGS. Log in to myGS, choose WINGS, and click on Personal Settings. Then navigate to Personal Information to view and update your student profile. In the My Profile section, scroll down to the address section to verify and edit your address if necessary.

  • What if You Don’t Receive Your Check? If you haven’t received your refund check within 21 days, contact the Bursar’s Office at [email protected] to inquire about a replacement.

  • Lost or Stolen Checks: Report lost or stolen checks immediately to Student Accounts at [email protected]. It’s crucial to act quickly to prevent any complications.

  • Responsibility for Checks After Signing: Be aware that Georgia Southern University is not responsible if you lose your check after signing it. Handle your refund check with care once you receive it.

  • Timely Deposit is Important: Deposit or cash your check as soon as possible. Stale-dated checks (older than 90 days) might not be eligible for replacement. If you receive a stale-dated check, contact the Bursar’s Office immediately.

  • Incorrect Direct Deposit Information: If you entered incorrect direct deposit information, the funds might be returned to Georgia Southern University by the bank. Update your eRefund account promptly so the university can re-attempt the deposit in the next refund cycle. If the funds are not returned, you will need to contact the bank where the funds were initially sent.

For updates on USPS service alerts that may affect mail delivery, please visit usps.com.

Additional Important Refund Information

Georgia Southern University employs automated processes to handle student account refunds. Here are some key points to keep in mind:

  • Checks Payment Holding Period: Refunds originating from payments made by check are subject to a 14-day holding period to ensure the check clears.

  • Credit Card Refunds: Refunds resulting from credit card payments will be credited back to the original credit card. If the card is no longer valid, contact your credit card company to inquire about receiving your refund.

  • Parent PLUS Loans: For Parent PLUS Loans where the parent didn’t specify ‘plus to student’ on the loan application, the refund will be issued to the parent via check and mailed to the address on the loan application.

  • Flywire Wire Transfer Overpayments: Overpayments from Flywire wire transfers are typically held for future semesters unless a refund is requested. To request a Flywire refund, students must email [email protected] with their request. Refunds will be sent back to the original Flywire source.

  • Uncashed Checks: Uncashed checks will be returned to the financial provider.

A Note on Privacy: Remember to keep your financial information private and be discreet when discussing your refund with others.

Need Further Financial Aid Information?

For a comprehensive understanding of costs and affordability at Georgia Southern University, please visit COSTS & AFFORDABILITY.

Contacting the Bursar’s Office

If you have further questions or need assistance, the Bursar’s Office is ready to help.

Bursar’s Office Contact Information:

Mail Correspondence to:
Georgia Southern University
P.O. Box 8155

Mail payments to:
Georgia Southern University
P O Box 106099
Atlanta, GA 30348-6099

Fax: 912-478-1724
Email: [email protected]

Payment Address for Courier, Overnight, Express, Priority Mail:
Payment Address for Courier, Overnight, Express, Priority Mail, etc

Statesboro Campus Location:
Deal Hall – 1st Floor
Hours: 8am – 5pm M-F, closed daily noon – 1pm

Enrollment Services Center:
Phone: 912-478-3675
Email: [email protected]

For frequently asked questions, you can also refer to the FAQs.

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